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Understanding the surge in electricity costs
This winter, many residents of Nova Scotia are experiencing a shocking spike in their electricity bills, leaving them bewildered and frustrated. For instance, Shayne Worsdale from Upper Vaughan reported a staggering $500 bill, more than double his usual amount for this time of year.
He expressed his disbelief, stating, “This was a shock, I have to say. We haven’t had any bills that have been even close to this last winter when we were using it with the same amount of electricity.” This sentiment is echoed by numerous customers who have reached out to media outlets, seeking answers to their skyrocketing bills.
Customer experiences reveal alarming trends
Patrick Abbott, a resident of Hammonds Plains, faced an even more shocking situation with a $1,350 bill for just two months of power. He remarked, “I just want them to charge me what I owe.
And I truly do not believe I owe $1,350 for two months of power when I’ve done nothing differently.” Following his complaint, Nova Scotia Power contacted him to test his meter for faults, yet he remains responsible for the current bill.
Alexandria Whyte from Truro shared her struggles with a $1,000 bill for her modest 800-square-foot home. Despite her efforts to reduce power usage, she saw a 137% increase in her bill even when she was away for three months.
“How is my bill increasing that much and so fast?” she questioned, highlighting the perplexing nature of these charges.
Utility company’s response to customer concerns
In response to the growing number of complaints, Nova Scotia Power has acknowledged the situation but refrained from
