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In a move that has stirred significant discussion among travelers, Air Canada has implemented new fees for passengers flying on basic economy fares. As of this week, those who book these fares will face charges if they wish to change their assigned seats during check-in.
This policy shift is part of a broader trend in the airline industry, where budget-conscious travelers are increasingly finding themselves facing additional costs.
Understanding the new seat change policy
Under the new rules, passengers who opt for Air Canada’s economy basic fare will still receive a complimentary seat assignment at check-in, provided they did not pay for a seat selection in advance.
However, if they decide to change their assigned seat, they will incur a fee. This change can be made through various platforms, including the airline’s website, mobile app, or at airport kiosks. The introduction of these fees has raised eyebrows among frequent flyers, particularly those who are accustomed to more flexible seating arrangements.
Carry-on bag restrictions add to traveler woes
In addition to the new seat change fees, Air Canada has also removed the allowance for carry-on bags for basic fare passengers traveling domestically or to select sun destinations. This policy applies to those who booked their flights on or after January 3rd.
Passengers traveling within Canada, to the U.S., and to popular vacation spots like Mexico and the Caribbean will now have to pay extra if they wish to bring a carry-on bag. This has led to widespread frustration, as many travelers now face unexpected costs that can significantly increase their travel expenses.
Government response and customer concerns
The changes have not only frustrated customers but have also drawn the attention of government officials. Transport Minister Anita Anand expressed her concerns regarding the new policies, emphasizing that they could impose additional financial burdens on Canadians.
The airline has stated that it remains committed to accommodating passengers who require assistance and ensuring that families can sit together, despite the new fee structures. As the airline industry continues to evolve, travelers are left to navigate these changes and consider how they impact their travel plans.
